We're confident we design and sell the best quality products and we want you to share our confidence! That's why we back every sale with a 30-day money-back guarantee.
If you aren't 100% happy with your purchase from Dog Purple, you can return your item(s) for a FULL REFUND within 30 days after receiving your product.
For our custom pet portraits, we're proud to offer FREE REDO. We know how important it is to make sure your portrait is as perfect as your furry friend!
We are currently offering Limited-Time Free U.S. Shipping.
Shipping times (custom pet portraits):
- US Standard Orders: 4-7 business days
- International Orders: 7-15 business days depending on your location. Note that international orders can be delayed due to customs.
Shipping times (all other items):
- US Standard Orders: 7-16 business days
- International Orders: 10-25 business days depending on your location
Shipping prices are a flat fee per order:
- USA: Limited-time Free Shipping
- CA, AUS, UK, Europe: 19.99 USD
- Rest of World: 21.99 USD
All orders are shipping with tracking numbers. Please allow a longer delivery time during seasonal shopping periods.